I attached a Sandisk ImageMate USB card reader into a notebook running Vista, and found out, that Vista could not find drivers for it. Vista said it “can’t find drivers” The USB reader works great on my Windows XP Professional, but not on Vista. So I searched the web, newsgroups and of course Sandisk support center. Nothing helpful. Amazon comments were encouraging as only one poster (the last one 
) had problems. So, I thought there must be a way.
I figured I can upgrade the firmware of the reader. I did so on a XP box, insert it again into Vista box e voila! It works! I only tested it with a CF card, but hey, it’s a start! I can see all four drives in explorer.
UPDATE: I received a response from Sandisk support and I am pasting it here:
Hello Mr. Miha Valencic,
Thank you for contacting SanDisk Technical support. It is our goal to make sure that you have all the resources that you need to make the most out of your SanDisk product. I have read your email and apologize for any inconveniences this issue may be causing you. We are here to assist you.
Microsoft has a quick fix for this issue, but SanDisk is not responsible for any damages, corruption of data or any negative impacts this ‘HotFix’ may have on your computer which is being performed on to make the SanDisk product work. Any person utilizing this process is at their sole decision to perform the HotFix at their own discretion.The Microsoft hotfix that is supposed to resolve Vista’s inability to find proper USB drivers for any USB device is here:
http://support.microsoft.com/kb/940199You can request this hotfix by filling out a form at this location:
http://support.microsoft.com/gp/CUHotFix_LandingPage_Request
It takes about 12 hours to receive the file, and the file is password protected, so you must download and extract the file from Microsoft’s website within 7 days.
If you haven’t, please also try to install the firmware for your SDDR-89. The link is at the bottom of this page:
http://www.sandisk.com/Retail/Default.aspx?CatID=1094I hope this information helps. If you need to speak to a SanDisk live technical support, feel free to contact the technical support phone line below corresponding to your country of residence.
Thank you for your continuing support in the SanDisk brand.
